How to Activate Assurance Wireless Replacement Phone?

Have you got your assurance wireless replacement phone and want to activate it now? If your answer is Yes, then don’t worry because here in this post I have shared everything on “how to activate your phone“. But if you have not received your replacement phone yet then you should check our previous post on How to get an assurance wireless replacement phone.

How to Activate Assurance Wireless Replacement Phone

How to Activate Assurance wireless replacement phone?

Activating an Assurance Wireless phone is one of the easiest things to do. Just follow the below-given steps to activate your phone.

  1. Remove the cover and the battery and then place back the cover. If you can’t remove the battery you can just restart the phone through the power switch button given there.
  2. Start the phone again and then wait for a second or two.
  3. Enter your 10-digit account number that is available on your approval letter.
  4. Once you press the Submit tab on your screen, you need to wait for some time.
  5. Your Assurance wireless number will reflect on the screen.
  6. Now, you can start using your Assurance wireless phone.

How to activate Assurance wireless SIM card?

The activation of the SIM card and replacement phone of Assurance Wireless is possible using the given process;

  • To call customer care, use your Assurance wireless phone or dial 611 or call 1-888-321-5880 and ask to activate the phone.
  • Those who have an online account and have ordered the SIM card via it, need to log in and go to the My Account tab.
  • Click to activate your SIM card by entering your ICC ID twice. Review the service plan and if the details are right, click on the Next tab.
  • This will show you a success message and once your SIM card is activated, you can start using the SIM card.

Why won’t my Assurance wireless phone activate?

There are several reasons why the Assurance wireless phone won’t activate; here are what they are;

  1. Network coverage is a problem

If network coverage is a problem, you need to check it again and again until you have complete coverage.

  1. Obvious activation failure

Sometimes, you need to re-activate again, and activation failure might be due to several causes. The only solution is to carry out the Assurance Wireless phone activation process again.

  1. Your mobile device could have an issue

If your mobile device is not compatible with Assurance Wireless services, you might not be able to activate it. Unlocking is a mechanism that one must use to start the activation process, but if your mobile is incompatible, you might not be able to unlock it in the first place. Rarely, it might unlock but not go through the activation process.

Can I upgrade my Assurance wireless phone?

If you are using the basic model, and you wish to upgrade the phone, you will need to call their toll-free number and request an upgrade. For upgrading your services, you will get a new mobile handset, but it comes with a co-payment.

How do I upgrade my Assurance phone?

The upgrade process of an Assurance wireless phone is not that hard. All that you need to do is follow the below process;

  • You need to call the customer care line at 1-888-898-4888 and talk to a call center executive.
  • Next, you must mail them your identity proof, address proof, and eligibility proof.
  • You also need to inform them of your basic plan and must tell them about the upgrade.
  • Once they verify your details, you can easily get an Assurance wireless phone.

You can simultaneously upgrade the Assurance wireless replacement phone using your online account.

  1. Log in to your Assurance Wireless online account using your username and password.
  2. Visit the My Account tab, and from there, click on Update and Upgrade.
  3. Onscreen instructions must be followed to complete the upgrade request.
  4. Next, call them at 888-321-5880 to order a new payment and follow the instructions to make your co-payment.

Assurance Wireless Compatible Phones List

Here is the Assurance wireless compatible phone list;

Apple iPhone 7
Apple iPhone 6S
Apple iPhone 7 Plus
Apple iPhone 6S Plus
Assurance Wireless 5G Mobile
Samsung Galaxy S22
Samsung Galaxy Z Fold 3
Samsung Galaxy Z Flip 3
Galaxy S21 FE
Moto G9 Power
Samsung Galaxy A13 5G
Coolpad Legacy SR
Samsung Galaxy J3 Achieve

FAQs (Frequently Asked Questions)

How many times you can replace the Assurance wireless phone?

You can replace your Assurance wireless phone as many times as you need to. But every time you need a replacement phone from Assurance Wireless, you will have to make a co-payment.

How much does it cost?

It costs $65 plus taxes every time you need a replacement phone. Once you call them to order a replacement phone, you will be given a link where you will have to make the co-payment, and once done, they will proceed with your request.

What is the code to activate Assurance wireless phone?

Usually, once you restart the phone, you will need to enter the 10-digit PIN that is available on your approval letter that will be sent to you via mail.


Here is everything you need to know about the Assurance Wireless replacement phone activation process. If you wish to take one up, you need to know the activation process. Refer to this article to understand the overall process of activating an Assurance wireless SIM card.

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